Whenever you get the following email error, Mailbox size limit exceeded, this indicates that your mailbox is full on our email server and you need to delete the messages off the server to make more space.  The easiest way to do this is to log-in via webmail here: http://webmail.bigblackbag.com and then delete the messages from your inbox, junk and then the deleted items folders.

To keep the server from filling up in the future, we recommend that you use your computer's email software (MacMail, Outlook, Thunderbird) to send and receive email from our server, instead of using web mail exclusively. Make sure that the preferences are set to automatically delete messages from the server that it downloads to your local computer. You can set it to do so right away, or some time in the future. One week is a reasonable amount of time to leave a message on the server. This way you can check messages on the road via web mail up to a week after your computer's email client downloaded it.

Another benefits to using your computer's email software are:

1. you get a downloaded copy of your emails so you have a backup which makes for easy recovery if necessary
2. you have an added layer of spam and virus protection from your email software's own tools